Buyer TERMS AND CONDITIONS

MEDIA CREATIVE HUB, Last Updated: March 22, 2025

1. INTRODUCTION

These Buyer Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Buyer," "you," or "your") and Media Creative Hub FZE ("Media Creative Hub," "we," "us," or "our"), governing your purchase and use of templates and creative assets ("Content") through the Media Creative Hub platform.

By creating an account, purchasing Content, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. BUYER ELIGIBILITY

2.1: You must be at least 18 years old and able to form legally binding contracts.
2.2: You must provide accurate and complete information during registration and keep your account information updated.
2.3: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. CONTENT LICENSES

3.1 License Grant: When you purchase Content from Media Creative Hub, you receive a non-exclusive, non-transferable license to use the Content as follows:

• You may use the Content for broadcast, digital, and social media purposes within a single organization or broadcast entity.

3.2 License Restrictions: Unless explicitly permitted by the license type you purchased, you may not:

• Sell, redistribute, sublicense, or make the Content available to third parties as standalone files
• Use the Content in a way that allows others to extract or access it as a separate file
• Use the Content in products for resale where the Content provides the primary value of the product
• Use the Content in any pornographic, defamatory, or otherwise unlawful manner
• Claim copyright or trademark rights to the Content

3.3 Term of License: Each license is perpetual, meaning it has no expiration date, unless otherwise specified at the time of purchase.

4. PURCHASES AND PAYMENTS

4.1: All prices are displayed in the currency specified on the platform and do not include applicable taxes, which will be added at checkout where required.
4.2: We accept payment through the methods specified on our platform. You agree to provide accurate and complete payment information.
4.3: Media Creative Hub may offer subscription services in the future. Terms for such services will be provided at the time they become available.
4.4: Payment processing services are provided by third-party payment processors, and you agree to be bound by their terms of service.

5. REFUND POLICY

5.1: Due to the digital nature of our Content, all sales are final and non-refundable, except in cases of demonstrable technical defects.
5.2: If you experience technical issues with purchased Content that render it unusable for its intended purpose, you must report the issue within 7 days of purchase for consideration of a refund or replacement.
5.3: All refund requests must be submitted through our support system with a detailed description of the issue.
5.4: Media Creative Hub reserves the right to issue refunds at its sole discretion in situations not covered by this policy.

6. CONTENT QUALITY AND REPRESENTATION

6.1: While we strive to ensure that Content previews accurately represent the actual Content, there may be slight variations due to compression, display settings, or other technical factors.
6.2: Media Creative Hub does not guarantee that any Content will be suitable for your specific purposes or compatible with all software and systems.
6.3: Content may be updated by creators from time to time. You are entitled to receive updates for Content you have purchased according to the terms of your license.

7. INTELLECTUAL PROPERTY RIGHTS

7.1: All intellectual property rights in the Content remain with the original creators. Your purchase provides you with a license to use the Content as specified, not ownership of the Content itself.
7.2: All Media Creative Hub platform elements, including logos, trademarks, and design elements, are the exclusive property of Media Creative Hub and may not be used without prior written permission.
7.3: If you upload any content to the platform, such as customizations or feedback, you grant Media Creative Hub a non-exclusive, worldwide, royalty-free license to use, display, and store such content for the purpose of providing our services.

8. PROHIBITED ACTIVITIES

8.1: You agree not to:

• Attempt to circumvent the Media Creative Hub platform to directly solicit creators
• Reverse engineer, decompile, or disassemble any Content
• Use automated systems or software to extract data from the platform
• Engage in any activity that could damage, disable, or impair the Media Creative Hub platform
• Use the Content in a manner that misrepresents your relationship with Media Creative Hub or the Content creators

9. TERM AND TERMINATION

9.1: These Terms remain in effect while you use the Media Creative Hub platform as a buyer.
9.2: You may terminate your account at any time by contacting Media Creative Hub support.
9.3: Media Creative Hub may suspend or terminate your account if you violate these Terms or for any other reason at our sole discretion.
9.4: Upon termination:

• Your right to access the platform will cease
• Any licenses to Content properly acquired before termination will remain in effect according to their terms
• Sections of these Terms that by their nature should survive termination will remain in effect

10. MODIFICATIONS TO TERMS

10.1: Media Creative Hub reserves the right to modify these Terms at any time.
10.2: We will notify you of any material changes via email or through the platform.
10.3: Your continued use of the platform after such modifications constitutes acceptance of the updated Terms.

11. DISCLAIMERS AND LIMITATIONS OF LIABILITY

11.1: Media Creative Hub provides the platform and Content on an "as is" and "as available" basis, without warranties of any kind.
11.2: We do not guarantee that the platform will be available at all times or that it will be error-free.
11.3: Media Creative Hub will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the platform or Content.
11.4: Media Creative Hub's maximum liability to you for any claim shall not exceed the amount you paid for the Content related to the claim.

12. DISPUTE RESOLUTION

12.1: These Terms shall be governed by the laws of the United Arab Emirates.
12.2: Any dispute arising from these Terms shall be resolved through binding arbitration in Sharjah, UAE, according to the rules of the Sharjah International Commercial Arbitration Centre.
12.3: You agree to resolve disputes with Media Creative Hub on an individual basis and waive any right to participate in a class action lawsuit.

13. INDEMNIFICATION

13.1: You agree to indemnify and hold Media Creative Hub and its affiliates, officers, agents, employees, and partners harmless from any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the platform or Content in violation of these Terms.

14. COMMUNICATION

14.1: By creating an account, you consent to receive electronic communications from Media Creative Hub.
14.2: Notices will be sent to the email address associated with your account.

15. MISCELLANEOUS

15.1: These Terms constitute the entire agreement between you and Media Creative Hub regarding your use of the platform as a buyer.
15.2: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
15.3: Media Creative Hub's failure to enforce any right or provision of these Terms will not be considered a waiver.
15.4: You may not assign your rights under these Terms without Media Creative Hub's prior written consent. Media Creative Hub may assign its rights without restriction.

16. CONTACT INFORMATION

For questions about these Terms, please contact:

Media Creative Hub FZE
Business Centre, Sharjah Publishing City Free Zone
Sharjah, United Arab Emirates
Email: [email protected]

By creating a buyer account on Media Creative Hub, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.